Refunds/Exchanges
Do you offer refunds?
No, all planners are final sale.
My planner/notebook arrived damaged/defective/with issues. What do I do?
Please contact us by emailing help@plannedcreative.com within 5 business days of receiving your order with photos and a description of the issue. A member of our team will be in contact review photos and have a replacement sent out.
Can I cancel my order?
Unfortunately, orders cannot be cancelled after they are placed as they are immediately sent to our production and fulfillment teams to complete.