Refunds/Exchanges

Do you offer refunds?

No, all planners are final sale.

My planner/notebook arrived damaged/defective/with issues. What do I do?

Please contact us by emailing help@plannedcreative.com within 5 business days of receiving your order with photos and a description of the issue. A member of our team will be in contact review photos and have a replacement sent out. 

Can I cancel my order?

Unfortunately, orders cannot be cancelled after they are placed as they are immediately sent to our production and fulfillment teams to complete.